Frequently Asked Questions

Most questions and concerns are already covered in the main page but here are some of the most commonly asked questions that came in...

Qns: Where can I see all the screenshots and features?
You can view the full range of features and screenshots of PhotoEditorX at work using the links below:

» View Screenshots Here
» See Full Features Here

Qns: What are system requirements:
This software suite is programmed to run on most computers. You do not need a hi-end setup to use this. It works on all Windows platform (including Macs) and it requires a minimum of 128 megabytes of RAM and a Pentium 3 processor.

Qns: Is it compatible With Macs?:
Yes. It is compatible with OS X. We've included Mac packages are universal builds. They support PPC and Intel based Macs. This includes support for PPC and Intel Macs as well as systems running Mac OS X 10.4.x (Tiger), 10.5.x (Leopard) and 10.6.x SnowLeopard.

Qns: Do I need additional software to run this? (eg Photoshop?):
No. This is a stand-alone software suite. You do NOT need Photoshop or any other software to run this.

Qns: How do I set it up? Is it complicated?
It is very simple to install. It only takes 1 minute to set up and requires no computer knowledge. We've even provided video tutorials to help you every step of the way.

Qns: Is this some trial software or do I have to pay extra to activate other features?
Absolutely Not! This is a FULL fledged licensed working program. You do NOT have to pay any money to use it.

Qns: Does it support RAW files?
Yes, it does support RAW files.

Qns: Can it work with Photoshop files?
Yes, it supports raw, bmp, gif, jpeg, mng, pcx, pdf, png, ps, psd, svg, tiff, tga, xpm, and more. You can even convert between them.

Qns: I have more than 1 PC. Can I use it on other computers?
Yes, the license allows you to use it on as many PC's as you like.

Question : How secure is my order?
Your order is safe because this online transaction is 100% protected using a secure server. All information sent is encrypted (using strong 128-bit encryption, sealed with Verisign) and is not disclosed to anyone, including myself. All major credit cards are accepted.
Your order is safe because this online transaction is 100% protected using a secure server.

Question : I don't like using my credit card on the internet. Can I pay by money order or check?
I apologize but we only accept online payments. We use 100% secure SSL servers so you can be sure that your details are 100% protected. This also ensures that you'll get immediate shipment without the need to wait for cheques or money orders to clear.

Question : What is the return policy?
We offer a solid return policy. I'm so confident that you'll love the package that I'm offering a full 60 days "no questions asked" money back guarantee. If the product does not live up to any the claims stated, I don't want your money, and I'll give back every penny back to you. This is more than a guarantee. It is a promise.

Question : I live outside of the US. Will I be charged in US dollars or my country's currency?
When your order is processed, the banks will automatically determine your country's conversion rate against the price of the book in US dollar

More Questions? Then please contact us using the Online Help Desk

Lucas Godfrey
www.PhotoEditorX.com

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